Journal of Advances in Education Research

Download PDF (278.4 KB) PP. 166 - 175 Pub. Date: August 1, 2018

DOI: 10.22606/jaer.2018.33005

• Michael J. Tews^*
  School of Hospitality Management, Pennsylvania State University, United States
• Kelly Frager
  Bluewater Advisory, United States
• Ashley I. Citarella
  Career Services, Pennsylvania State University, United States
• Robert M. Orndorff
  Career Services, Pennsylvania State University, United States

As societal norms continue to evolve, it is not altogether clear what constitutes proper interviewing etiquette today. With a sample of 290 recruiters across three industry segments (business, education and social services, and science and technology), the present study sought to determine what interviewing etiquette practices recruiters value. Among a pool of 20 items, our findings highlight that recruiters most highly value being on time for the interview, shaking hands properly, and exhibiting a neat and professional appearance. At the same time, there was a fair amount of variability in recruiters’ values regarding handwritten thank you notes, the use of slang, and exhibiting tattoos. Furthermore, there were significant differences across the three industry segments.

Interviewing; job search; etiquette; impression management

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